Welcome to C.R.E.A.M Coffee & Pastry! By shopping with us, you agree to the following terms and conditions. We keep it simple and fair so you know exactly what to expect when ordering from us.

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General

These Terms & Conditions apply to all purchases made through our website (creamcoffee.shop). By placing an order, you’re agreeing to these terms.

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Products

We take pride in roasting and preparing everything fresh. Because of this, product availability may vary. Descriptions, images, and details on our site are accurate to the best of our ability, but small variations may occur (for example: packaging updates or slight roast profile differences).

 

Pricing & Payment

All prices are listed in USD unless otherwise stated. We reserve the right to adjust pricing or promotions at any time. Payment is due at checkout through our secure payment providers.

 

Shipping & Delivery

Orders are processed as quickly as possible and shipped to the address you provide at checkout. We are not responsible for delays caused by shipping carriers or incorrect addresses entered at checkout. Once your package leaves our hands, tracking updates will be provided so you can follow your order.

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Returns & Refunds

We offer a 5-day return policy for eligible non-food items (see our full Refund Policy). Coffee and pastries are considered perishable and cannot be returned, but if there’s ever an issue with your order, please reach out and we’ll do our best to make it right.

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Gift Cards & Promotions

Gift cards and promotional codes cannot be returned, exchanged, or redeemed for cash. Discounts may not be combined unless specifically stated.

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Intellectual Property

All content on this site—including logos, branding, text, and images—belongs to C.R.E.A.M Coffee & Pastry. Please don’t use our materials without permission.

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Community Commitment

Part of every purchase goes toward local non-profit initiatives. By shopping with us, you’re not just buying coffee, you’re helping us give back.

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Limitation of Liability

We work hard to deliver high-quality products, but C.R.E.A.M Coffee & Pastry is not liable for indirect damages (like missed mornings if your package is delayed by the carrier).

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Contact Us

Questions? Concerns? Craving coffee talk?
Email us anytime at info@creamcoffee.shop.

 

Final Note: We’re here because we love coffee, community, and connection. These terms are designed to protect both you and us, while keeping the experience simple and fair. Thank you for supporting our mission—every sip makes a difference!