Shipping Policy

Processing Time

Orders are typically roasted, packed, and shipped within 2–3 business days. Since we roast in small batches for freshness, processing times may vary slightly during peak seasons.

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Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and order size. Delivery times are estimated and may vary depending on the carrier. Most orders arrive within 3–7 business days once shipped. We currently ship within the U.S. (international shipping coming soon!).

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Tracking Your Order

Once your order ships, you’ll receive an email with tracking details so you can follow your package every step of the way.

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Incorrect Addresses

Please double-check your shipping information at checkout. If an incorrect address is provided, we are not responsible for packages delivered to the wrong location.

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Damaged or Lost Packages

If your order arrives damaged or does not arrive at all, please contact us at info@creamcoffee.shop so we can help make it right.

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Final Note: Every bag of coffee is roasted with care and packed fresh just for you. Thank you for supporting C.R.E.A.M Coffee & Pastry, we can’t wait for you to taste the difference!